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Care Services

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Chapel Medical Centre, Albert Street, Slough.

Chapel Medical Centre in Albert Street, Slough is a Doctors/GP, Mobile doctor and Urgent care centre specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd May 2019

Chapel Medical Centre is managed by East Berkshire Primary Care Out Of Hours Services Limited who are also responsible for 1 other location

Contact Details:

    Address:
      Chapel Medical Centre
      Upton Hospital
      Albert Street
      Slough
      SL1 2BJ
      United Kingdom
    Telephone:
      0
    +−
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Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-05-02
    Last Published 2019-05-02

Local Authority:

    Slough

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

6th February 2019 - During a routine inspection pdf icon

We carried out an announced comprehensive inspection at Chapel Medical Centre on 20 February 2019 as part of our inspection programme. This was the first inspection of this service as the provider changed in September 2017 and registered with the CQC in November 2018.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected

  • information from our ongoing monitoring of data about services and

  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.

  • Patients received effective care and treatment that met their needs.

  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.

  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.

  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Improve the identification of carers to enable this group of patients to access the care and support they need.

  • Review complaints processes to include details of the health ombudsman in patient correspondence.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice.

 

 

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