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Chacewater Health Centre, Chacewater, Truro.

Chacewater Health Centre in Chacewater, Truro is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th September 2016

Chacewater Health Centre is managed by Chacewater Health Centre.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-09-19
    Last Published 2016-09-19

Local Authority:

    Cornwall

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

21st July 2016 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced focused inspection at the Chacewater Health Centre on 21 July 2016. This was to review the actions taken by the provider as a result of our issuing two legal requirements. In January 2016 the practice did not have safe systems in place for the safe management of medicines and appropriate risk assessments were not in place to ensure staff within the practice had received appropriate checks and up to date mandatory training.

Overall the practice has been rated as Good following our findings, with safe, effective and well led now rated as good. This report should be read in conjunction with our report published on 20 April 2016 where the responsive and caring domains were rated as Good.

Our key findings across all the areas we inspected were as follows:

  • The provider had carried out Disclosure and Barring checks (DBS) (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable) for all staff working within the practice.

  • A new training policy had been written, including induction training for all new staff and a spreadsheet demonstrating training completed by existing staff.

  • A comprehensive induction programme and protocols for the pre-employment of Locum GPs had been put in place.

  • New procedures had been put in place to ensure that national guidance was followed for the safe storage of blank prescription forms and medicines being stored at the correct temperatures.

  • New procedures had been introduced for the dispensary staff to follow regarding the National Reporting and Learning System (NRLS) reporting system. This system enables patient safety incident reports to be submitted to a national database. The data is then analysed to identify hazards, risks and opportunities to improve the safety of patient care.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
27th January 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced focused inspection at the Chacewater Health Centre on 21 July 2016. This was to review the actions taken by the provider as a result of our issuing two legal requirements. In January 2016 the practice did not have safe systems in place for the safe management of medicines and appropriate risk assessments were not in place to ensure staff within the practice had received appropriate checks and up to date mandatory training.

Overall the practice has been rated as Good following our findings, with safe, effective and well led now rated as good. This report should be read in conjunction with our report published on 20 April 2016 where the responsive and caring domains were rated as Good.

Our key findings across all the areas we inspected were as follows:

  • The provider had carried out Disclosure and Barring checks (DBS) (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable) for all staff working within the practice.

  • A new training policy had been written, including induction training for all new staff and a spreadsheet demonstrating training completed by existing staff.

  • A comprehensive induction programme and protocols for the pre-employment of Locum GPs had been put in place.

  • New procedures had been put in place to ensure that national guidance was followed for the safe storage of blank prescription forms and medicines being stored at the correct temperatures.

  • New procedures had been introduced for the dispensary staff to follow regarding the National Reporting and Learning System (NRLS) reporting system. This system enables patient safety incident reports to be submitted to a national database. The data is then analysed to identify hazards, risks and opportunities to improve the safety of patient care.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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