Carfax NHS Medical Centre, 1 Islington Street, Swindon.
Carfax NHS Medical Centre in 1 Islington Street, Swindon is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 1st November 2018
Carfax NHS Medical Centre is managed by Carfax Health Enterprise Community Interest Company who are also responsible for 2 other locations
Contact Details:
Address:
Carfax NHS Medical Centre Swindon Health Centre 1 Islington Street Swindon SN1 2DQ United Kingdom
This practice is rated as Good overall (The service was previously registered at a different address and has not been inspected at the new address).
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Carfax NHS Medical Centre on 27 September 2018, as part of our inspection programme.
At this inspection we found:
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
Patients with a learning disability could have their influenza vaccine administered in their own homes.
The practice worked with outside agencies to support the care of homeless people. Patients without a registered address, who were deemed as homeless could access the practice.
Patients could access a domestic violence service that provided confidential advice and support. The service could be accessed via a GP or nurse, or patients could self-refer.
There were areas where the provider should make improvements. The provider should:
Continue with efforts to increase the programme coverage of women eligible to be screened for cervical cancer.
Review arrangements for recording and managing prescription items.
Review systems to identify patients who are carers for friends or relatives.
Continue with efforts to form a patient participation group.
Continue with efforts to improve patient satisfaction with services.
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
