Care Dental, London.Care Dental in London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 25th November 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
21st October 2016 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 21 October 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Care Dental is located in The London Borough of Tower Hamlets and provides private and NHS dental services. The opening hours for the practice were Monday to Friday 10.00 to 18.00.
The premises consist of one treatment room, a decontamination room and a waiting and reception area for patients.
The practice comprises of two principal dentists, two nurses and one receptionist.
One of the principal dentists is registered with the Care Quality Commission (CQC) as an individual registered person. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
During the inspection we asked patients to complete CQC comment cards. We received five completed comment cards. The patients who provided feedback were positive about the care and treatment they received at the practice. They told us they were involved in all aspects of their care and found the staff to be caring, friendly and helpful and they were treated with care, dignity and respect.
Our key findings were:
There were areas where the provider could make improvements and should:
Review staff training to ensure that all of the staff had undergone relevant training, to an appropriate level, in the safeguarding of children and vulnerable adults.
26th June 2013 - During an inspection to make sure that the improvements required had been made
![]() We carried out this inspection to check that the provider had taken action to become compliant with essential standards following an earlier inspection in March. We found that the provider had taken appropriate actions. The dentists had made changes to their record keeping and were ensuring that they checked people's medical history at each consultation. We also found that all the emergency medicines were in date and stored appropriately. The staff were able to demonstrate they were following national guidance to ensure that instruments were properly sterilised and safe for use. We reviewed a range of clinical and practice records during our inspection and found these were accurate and accessible when required.
26th March 2013 - During a routine inspection
![]() We spoke to two people who used the service and both were complimentary about the practice. They commented "The staff are good and friendly". The other said "The staff are really nice and I recommend the practice to my friends". They both felt that they were well informed about the choices, the cost and possible outcomes of their treatment. We saw that there were some areas where the practice management and systems were poor. There had been a failure to update the practice to comply with current regulations and a failure to address issues highlighted by other external agencies. We found people’s medical histories were not fully assessed and documented in their records and emergency drugs were not all in date and fit for use. People were not protected from the risk of infection because appropriate guidance had not been followed. Records relevant to the management of the service were not available.
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