Canada Water Dental Health, Toronto House, Surrey Quays Road, London.Canada Water Dental Health in Toronto House, Surrey Quays Road, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 9th August 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd October 2013 - During a routine inspection
People using the service told us that they were generally happy with the treatment they had received and way it was provided. "Great staff team, thank you very much". "Happy with the dentist very friendly". "I had to wait twenty minutes after my appointment time". They said the centre was kept clean, tidy and they felt safe using the service. They did not comment on the centre's staffing levels or infection control systems. They did say the staff were "Very nice and helpful". They were aware of the complaints procedure. We saw people were treated with dignity, respect and received consultations and treatment in a way that maintained their privacy. The procedure for consultation and treatment was fully explained including the fees charged. People were also told about any risks that might arise from the treatments chosen. Records were kept up to date and an effective infection control system was operated. There were adequate numbers of suitably qualified staff to meet people's needs. There was a clearly displayed complaints procedure that was followed.
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