People who we spoke with told us that they were given the right amount of information about their orthodontic support, care and treatment. They also told us that they had no concerns around their involvement in their treatment plans as these were discussed and agreed with them before their treatment started.

People said that they were very satisfied with the standard and quality of the support, care and treatment they had received. One person went on to tell us that Campbell Huber Orthodontics gave them, "Really good quality care.”

There were effective infection control and clinical waste management systems in place to protect people who used the service, the public and the environment respectively. One person who we spoke with told us that Campbell Huber Orthodontics was, "Very clean."

People told us that they had confidence in the competency and skills of staff; this was because they felt staff had been recruited to a good standard.

Quality assurance systems were in place to ensure that people received safe care and treatment. People had opportunities to inform the practice about any areas of good service and any areas that could be improved.