Binbrook Surgery in Caistor, Market Rasen is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd March 2017
Binbrook Surgery is managed by Caistor Health Centre who are also responsible for 1 other location
Contact Details:
Address:
Binbrook Surgery Dale View Caistor Market Rasen LN7 6NX United Kingdom
Telephone:
01472851203
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-03-03
Last Published
2017-03-03
Local Authority:
Lincolnshire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Caistor Medical Centre on 14 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Although staff were aware of the Mental Capacity Act and the issues of assessing a patients mental capacity, no formal training had been provided and some lacked confidence in it’s use.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
The practice was responsive to the needs of patients and tailored its services to meet those needs.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. However we observed a patient receiving treatment through an unobscured window.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The access to GPs and clinicians through the telephone triage system was effective and same day face to face appointments were available where appropriate.
The practice facilities and equipment met patient needs.
There was a clear leadership structure and staff felt supported by management.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Impress upon staff the importance of patient privacy being maintained at all times.
Ensure staff receive appropriate training with regard to the Mental Capacity Act and the Deprivation of Liberty Safeguards.
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