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Cadbury Heath Healthcare, Bristol.

Cadbury Heath Healthcare in Bristol is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 30th September 2019

Cadbury Heath Healthcare is managed by Cadbury Heath Healthcare.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-09-30
    Last Published 2015-09-10

Local Authority:

    South Gloucestershire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

21st April 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This is the report of a desk based review to follow up actions set following the inspection of Cadbury Heath Healthcare on 21 April 2015. On 21 April we found the practice to be good for providing effective, caring responsive and well managed services but it required improvement for providing safe services.

Following that inspection we said the provider must:

  • Ensure the security of blank prescriptions including instalment (blue) prescriptions for patients recovering from substance misuse.
  • Review how hygiene and infection control is managed and maintained to ensure appropriate standards of hygiene are achieved. Standards should include the cleanliness of all areas of the practice; updating the infection control policy and ensuring all staff have received role specific training in infection control.
  • Ensure equipment for use in emergencies is available at all times so that staff have access to it if needed.
  • Ensure equipment is calibrated and that portable electrical equipment is safe for use and maintain records to evidence this.
  • Ensure staff are aware of the location of emergency equipment so they are able to access it if needed.

In addition we said the provider should:

  • Review how risk assessments are recorded and maintained to ensure it is clear who is responsible for taking action to minimise risks to patient and staff safety
  • Review processes for checking GPs home visit bags to ensure equipment is in date and safe to use.
  • Ensure staff are aware of the staff with responsibility for child protection and safeguarding vulnerable adults so that in the event of cause for concern they know who they should report to.
  • Make training available in relation to the Mental Capacity Act 2005 so staff are aware of their responsibilities when dealing with patients who lack the capacity to consent to treatment.
  • Ensure staff training records are complete to reflect the training staff have completed.

During this desk based review we examined evidence including photographs and documented evidence related to staff training, risk assessment processes, equipment and prescription security. sent to us by the provider and we found:

  • The security of blank prescriptions had been improved and there were systems to ensure they were kept safely.
  • The infection control policy had been updated. There was a risk assessment for maintaining cleanliness and infection control arrangements had been audited. Staff had received training in infection control and hand hygiene and there had been a ‘deep clean’ of the premises.
  • There were arrangements in place to ensure emergency equipment was available and staff knew of its whereabouts.
  • The risk policy had been updated and there was a risk register and revised risk assessments in place.
  • The practice had introduced a system for checking GP home visit bags and we saw checks were carried out.
  • There was a list of those staff in the practice with lead responsibilities including child protection and safeguarding vulnerable adults and this was displayed in staff areas.
  • A record of staff training had been compiled, staff were completing individual training ‘passports’ and had attended training in the Mental Capacity Act 2005.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

1st January 1970 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This is the report of a desk based review to follow up actions set following the inspection of Cadbury Heath Healthcare on 21 April 2015. On 21 April we found the practice to be good for providing effective, caring responsive and well managed services but it required improvement for providing safe services.

Following that inspection we said the provider must:

  • Ensure the security of blank prescriptions including instalment (blue) prescriptions for patients recovering from substance misuse.
  • Review how hygiene and infection control is managed and maintained to ensure appropriate standards of hygiene are achieved. Standards should include the cleanliness of all areas of the practice; updating the infection control policy and ensuring all staff have received role specific training in infection control.
  • Ensure equipment for use in emergencies is available at all times so that staff have access to it if needed.
  • Ensure equipment is calibrated and that portable electrical equipment is safe for use and maintain records to evidence this.
  • Ensure staff are aware of the location of emergency equipment so they are able to access it if needed.

In addition we said the provider should:

  • Review how risk assessments are recorded and maintained to ensure it is clear who is responsible for taking action to minimise risks to patient and staff safety
  • Review processes for checking GPs home visit bags to ensure equipment is in date and safe to use.
  • Ensure staff are aware of the staff with responsibility for child protection and safeguarding vulnerable adults so that in the event of cause for concern they know who they should report to.
  • Make training available in relation to the Mental Capacity Act 2005 so staff are aware of their responsibilities when dealing with patients who lack the capacity to consent to treatment.
  • Ensure staff training records are complete to reflect the training staff have completed.

During this desk based review we examined evidence including photographs and documented evidence related to staff training, risk assessment processes, equipment and prescription security. sent to us by the provider and we found:

  • The security of blank prescriptions had been improved and there were systems to ensure they were kept safely.
  • The infection control policy had been updated. There was a risk assessment for maintaining cleanliness and infection control arrangements had been audited. Staff had received training in infection control and hand hygiene and there had been a ‘deep clean’ of the premises.
  • There were arrangements in place to ensure emergency equipment was available and staff knew of its whereabouts.
  • The risk policy had been updated and there was a risk register and revised risk assessments in place.
  • The practice had introduced a system for checking GP home visit bags and we saw checks were carried out.
  • There was a list of those staff in the practice with lead responsibilities including child protection and safeguarding vulnerable adults and this was displayed in staff areas.
  • A record of staff training had been compiled, staff were completing individual training ‘passports’ and had attended training in the Mental Capacity Act 2005.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

 

 

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