The principal dentist told us they will be submitting an application to become the registered manager for this service.

One patient wrote in a survey, "Comfortable, welcoming and always addressed by name; it makes such a difference." Two patients told us, "The staff are always very helpful. It's a great personal service" and "The staff are respectful and helpful.

Patient surveys contained positive feedback on the quality of care and treatment provided by this practice. Two patients commented as follows, "All friendly staff and a fantastic job on my teeth" and "Impressed with the level of care shown." Two patients told us, "They are very good with people who are nervous. I also like the fact that they don't do treatments that are unnecessary" and "It's a very professional service."

Suitable arrangements were in place to safeguard the welfare of vulnerable adult and child patients if it was suspected they were at risk of abuse.

Dental staff received good support from management to learn new skills and to continue their professional development. One of the dental nurses told us, "Everyone feels that they can just come and talk to each other." A patient said staff were well informed.

Butterfly Dental Care Limited had a robust system in place to monitor, review, audit and improve the quality of the service provided to patients. Where gaps and shortfalls had been found corrective action had been taken in the best interests of the patients who used the service.