Burvill House Surgery, Hatfield.Burvill House Surgery in Hatfield is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 31st May 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd March 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Burvill House Surgery 0n 3 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvements are:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
26th February 2014 - During a routine inspection
![]() During our inspection we spoke with eight patients face to face and one by phone. We spoke with six members of staff. When patients received care or treatment they were asked for their consent and their wishes were listened to. One patient told us: "Yes I give consent because they have explained why". We found that when minor surgery had been carried out written consent had been requested from patients before the surgery had commenced. We saw that patients' views and experiences were taken into account in the way the service was provided. The patients we spoke with said they were satisfied with their care. A patient told us: "The doctors are amazing. I couldn't fault any of them". Patients received their medicines when they needed them. Staff had received training in safeguarding children and vulnerable adults. They were aware of the appropriate agencies to refer safeguarding concerns to. This ensured that patients were protected from harm. We found that staff had received appropriate training for the roles they carried out. They were also monitored by their line manager and had regular appraisals. This indicated staff had been appropriately assessed regarding their competency. The provider had a system in place for monitoring the quality of service provision. They regularly obtained opinions from patients about the standards of the services they received. This meant that on-going improvements could be made by practice staff.
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