We spoke with six people who used the service. They told us they were given appropriate information and support regarding their care or treatment. One person told us, "I'm very happy with the care and treatment. If you need to get an urgent appointment they are very accommodating." Another person told us "The dentist explains everything. I'm happy with the standard of care."

We found people were protected from the risk of infection because appropriate guidance had been followed. People we spoke with told us the surgery was very clean and staff always washed their hands and wore protective clothing when treating them.

Staff received appropriate professional development. A training programme was in place to provide staff with the training and support they needed to maintain their qualifications. People we spoke with told us staff were always polite and respectful and provided a good standard of care.

The dental practice had an effective system to regularly assess and monitor the quality of service that people received. There was evidence that learning from incidents and investigations took place and appropriate changes were implemented. The practice had a complaints policy and took account of complaints and comments to improve the service.