Bupa Dental Care Waltham Cross, Waltham Cross.Bupa Dental Care Waltham Cross in Waltham Cross is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 10th April 2017 Contact Details:
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17th March 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 17 March 2017 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations
Background
Oasis Dental Care Central – Waltham Cross is a mixed dental practice providing mainly NHS and some private treatment for both adults and children. The practice is situated in a converted commercial property and provides services over two floors; there is a reception and waiting area on the ground floor and a waiting area on the first floor. The practice had five dental treatment rooms and a separate decontamination room for cleaning, sterilising and packing dental instruments.
The practice is open 8.00am to 7.00pm Monday to Thursday and 8.30am to 5.30pm Friday, Saturday 8.30am to 1.00pm and Sunday 8.30am to 1.30pm. The practice has five dentists who work a variety of hours and are supported by seven dental nurses, two reception staff and a practice manager. There are also two part time dental hygienists.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Before the inspection we sent Care Quality Commission comment cards to the practice for patients to complete to tell us about their experience of the practice. We received feedback from 11 patients. These provided a completely positive view of the services the practice provides. All of the patients commented that the quality of care was very good.
Our key findings were:
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