Bupa Dental Care Sturry, Sturry, Canterbury.Bupa Dental Care Sturry in Sturry, Canterbury is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd April 2017 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
7th February 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 7 February 2017 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations
Background
Apex Dental Care – Sturry is owned and operated by the Oasis Dental Care group and provides NHS and private dental services to the local community. The demographics of the practice were mixed, serving patients from a range of social and ethnic backgrounds. The staffing team consisted of three dentists, two locum dentists, one hygienist, three qualified dental nurses who are registered with the General Dental Council (GDC), one of which is the head nurse, one student nurse, two receptionists and a practice manager
The practice is open Monday and Tuesday from 8am to 7pm Wednesday, Thursday and Friday 8am to 5pm and Saturdays 9am to 1pm, by appointment only. The practice facilities include four consultation/treatment rooms, reception and two waiting areas, decontamination room and staff room/facilities.
We received feedback from 16 patients. Patient feedback was positive about the service. Patients told us that staff were professional and caring and treated them with respect. They described the service as very good and provided an excellent standard of care. Information was given to patients appropriately and that staff were helpful.
The practice manager, is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were:
There were areas where the provider could make improvements and should:
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