Patients told us the dentist always explained what their treatment would entail and the associated costs. They discussed the options and the patients we spoke with told us they could refuse treatment at any time. They also told us that they signed a consent form before any treatment had been performed.

All patients spoken with indicated to us that they were extremely satisfied with their dental care and the 'friendly service'. One person told us "I am very happy with my treatment the dentist takes their time and explains what they are doing". Another said "They are an excellent dentist I am always treated with respect and appointments are easily available. They both have good patient manner and that makes me feel relaxed”.

Staff understood their responsibilities when dealing with vulnerable people. The proper checks had been carried out to ensure they were suitable to work with vulnerable people.

The surgery was found to be clean and the lead dental nurse for infection control explained how they ensured the equipment used was cleaned and suitable for use.

We saw evidence that staff kept their continuous professional development up to date and each person was properly registered with the General Dental Council. This ensured they maintained the necessary skills to work as a dentist and dental nurse.

The service had a robust quality assurance system in place. This allowed the manager to identify areas of the practice that needed to be updated or improved.