Buntingford Dental Clinic, Buntingford.Buntingford Dental Clinic in Buntingford is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th August 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
21st June 2016 - During a routine inspection
![]() We carried out an announced comprehensive inspection of this practice 17 September 2015. Breaches of legal requirements were found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to the breaches.
We undertook this focused inspection to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Buntingford Dental Care on our website at www.cqc.org.uk
Our findings were:
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Buntingford Dental Care is a general dental practice in Buntingford, Hertfordshire. It offers NHS and private dental treatment to adults and children.
The premises consist of four treatment rooms, a waiting room adjacent to a reception area and a separate decontamination room.
The practice manager is in the process of applying to be the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were:
17th September 2015 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 17 September 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was not providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was not providing well-led care in accordance with the relevant regulations.
We inspected the practice on 1 October 2014 in response to concerns that standards weren’t being met and asked the provider to make improvements regarding;
• Cleanliness and infection control,
• Safety and suitability of premises,
• Records.
We checked these areas as part of this comprehensive inspection and found these had been resolved.
Buntingford Dental Care is a general dental practice in Buntingford, Hertfordshire offering NHS and private dental treatment to adults and children.
The premises consist of four treatment rooms over two floors; a waiting room adjacent to the reception area and a separate decontamination room.
The staff at the practice consist of two dentists, a dental nurse, a trainee dental nurse and a receptionist. The practice employs the services of two part time dental hygienists who carry out preventative advice and treatment on prescription from the dentists. There is currently no practice manager employed; the registered manager no longer works at the practice. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were:
We identified regulations that were not being met and the provider must:
You can see full details of the regulations not being met at the end of this report.
There were areas where the provider could make improvements and should:
1st October 2014 - During an inspection in response to concerns
![]() We inspected Buntingford Dental Care because we had received concerning information about the care provided at this practice. We spoke with two patients who both gave very positive feedback about the care and treatment they had received. One patient told us, ‘’I have complete confidence in my dentist. They explain everything and make me feel relaxed and at ease.’’ They also told us that they were given time to consider the options available before they agreed to have treatment. We found the staff polite and courteous and heard them speak to patients in a very pleasant and welcoming manner. We spoke with two dentists who confirmed to us that they checked changes to patients’ medical histories before any treatment commenced. The practice had adequate equipment to support people in the event of a medical emergency. We found that improvements were needed to infection control procedures and the process of decontaminating used dental instruments so these were carried out in accordance with guidance from the Department of Health. Improvements were also needed to the way the practice managed the premises from which it operated. We found that improvements were needed to the fire safety and cleaning arrangements. While the practice had maintained electronic patient records for a number of years, we found the arrangements for the storage of previous paper records were unsatisfactory and needed improvement.
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