We carried out this inspection to check on the care and welfare of people using this service. Our visit was discussed and arranged two days in advance. This was to ensure that we had time to see and speak to staff working at the practice, as well as people registered with the service. We consulted the local clinical commissioning groups (CCG) and reviewed the comments on Choices NHS website to receive feedback about the service. The practice provided NHS dental care to adults and children. People could choose to pay for private treatment outside the agreed treatments of the NHS.

During our inspection we spoke with five people using the service, three members of staff, the practice manager and the area manager. People told us they were happy with the care and treatment they received. One person said, “They do a really good job, they are kind and pleasant.”

People told us they were treated with respect and were involved in the planning of their treatment. We saw care and treatment was based upon clinical guidelines and individual need. We saw people were cared for and treated by staff who had the appropriate knowledge and skills to meet their needs.

We saw that the premises were clean and tidy and observed staff following policies and procedures to protect people from the risks associated with infections.

There were systems in place to assess and monitor the quality of the service. This meant that any improvements to the service were made in a timely manner.