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Bulkington Surgery, Bulkington, Bedworth.

Bulkington Surgery in Bulkington, Bedworth is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 31st March 2016

Bulkington Surgery is managed by Bulkington Surgery.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-03-31
    Last Published 2016-03-31

Local Authority:

    Warwickshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

18th January 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Bulkington Surgery on 18 January 2016. Overall the practice is rated as good for providing safe, effective, caring, responsive and well led services.

Our key findings across all the areas we inspected were as follows:

  • There was a consistently high level of patient satisfaction with all aspects of the practice and care received.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.

  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.

  • GPs had areas of specialist training that took into account the needs of the practice population.

  • Risks to patients were assessed and well managed.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • Information about services and how to complain was available and easy to understand.

We saw the following areas of outstanding practice:

  • The practice was aware of the effects of loneliness on older people and worked with the University of the Third Age (U3A) which ran a befriending service in the village community centre. This was used by 10-20 patients every month.

However there were areas of practice where the provider should make improvements:

  • Review the frequency of checks of uncollected prescriptions to minimise the risk of patients not receiving their medicines as prescribed.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

 

 

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