Brookroyd Surgery in Heckmondwike is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th July 2016
Brookroyd Surgery is managed by Brookroyd Surgery.
Contact Details:
Address:
Brookroyd Surgery Heckmondwike Health Centre Heckmondwike WF16 0HH United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Brookroyd Surgery on 14 April 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback from patients about their care was consistently positive. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice had strong and visible clinical and managerial leadership and governance arrangements.
The practice worked closely with other organisations and with the local community in planning how services were provided to ensure that they meet patients’ needs. For example, the practice referred patients to a care co-ordinator who liased with NHS and social care services to ensure patients were supported.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
