Broadreach, Roborough, Plymouth.Broadreach in Roborough, Plymouth is a Rehabilitation (substance abuse) specialising in the provision of services relating to accommodation for persons who require treatment for substance misuse, diagnostic and screening procedures, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 15th February 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
13th November 2018 - During a routine inspection
![]() We rated Broadreach as requires improvement overall because:
However:
6th July 2017 - During an inspection to make sure that the improvements required had been made
![]() We do not currently rate independent standalone substance misuse services.
Broadreach has been inspected twice previously, in 2013 and 2016. The comprehensive inspection in September 2016 did not fully comply with CQC policy and guidelines for inspection activity. Consequently the report was not published.
We will undertake a further comprehensive inspection in the near future.
In July 2017 we carried out an unannounced, focussed inspection of this location to check on a number of issues that had come to our attention through the information we hold about the provider.
At this inspection we found the following areas of good practice:
4th November 2013 - During a routine inspection
![]() We met and spoke with most of the 14 people who used services and spoke to people about the care and support they had received at Broadreach. We talked with most of the staff on duty and checked the provider's records. Comments from people who were staying in the Broadreach included, "Would recommend the place to anyone” and “They have really helped me”. We saw that people's records described people's care and treatment programme and how these would be met. We saw that people consented to the care and treatment they would be receiving. We saw people’s privacy and dignity being respected at all times. We saw and heard staff speak to people in a professional way that demonstrated a good understanding of people's individual needs and preferences. We looked at care records for six people; this included two new admissions on the day of the inspection. We spoke with staff about the care and treatment given to some of these people, looked at records relating to them, met with them and observed staff working with them. We saw that people's care records described their planned treatment how those treatments would be arranged and met. There were effective systems in place for safeguarding people from abuse. All the staff we spoke with were clear about the actions they would take should they have any concerns about people's safety. We spoke with many of the staff working during our visit. Comments included “Great team work” and “Plenty of support.” Staff said they were supported to deliver care and treatment safely and received appraisals and supervision to promote good practice. We saw that Broadreach House held all records securely to protect people’s confidentiality.
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