Broadhurst Dental Practice, Farnborough.Broadhurst Dental Practice in Farnborough is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd January 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
20th November 2012 - During a routine inspection
Two people completed our questionnaires and we spoke to three people on the telephone to gather their views and experiences of this service. Everyone told us they were always treated with respect and they were given enough information to make an informed choice about their treatment. People praised the dentist and the staff and said they were very satisfied with the service. People told us they felt safe at the practice and they felt confident that they could speak to any of the staff if they had any concerns or wanted to make a complaint. We found that when a complaint had been made the provider had managed this efficiently and followed their own procedures. People said they felt the surgery was always clean and welcoming. We found that, although the staff were effectively cleaning all the instruments and equipment there was not a system in place to ensure the premises were cleaned according to the required guidelines. The staff had not followed the Health and Social Care Act 2008 Code of Practice on the prevention and control of infections and they were using inappropriate cleaning equipment when cleaning the floors throughout the practice.
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