Bramblys Grange Medical Practice, Crown Heights, Alencon Link, Basingstoke.Bramblys Grange Medical Practice in Crown Heights, Alencon Link, Basingstoke is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 22nd August 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
8th June 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Bramblys Grange Medical Practice on 8 June 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvement are:
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
12th March 2014 - During an inspection to make sure that the improvements required had been made
![]() We found the provider had made improvements to their infection control and prevention processes. They had identified and implemented changes relating to national guidance. Clinical waste storage facilities had been reviewed and actions taken to reduce identified infection control risks. Bramblys Grange Medical Practice had recently appointed a new practice manager, who had undertaken a review of nursing staff, responsibilities and services. We spoke with three nurses who reported that they had been involved with the review and were able to provide feedback and make suggestions about the proposed changes. They also confirmed that changes had been made and they had noticed their workloads were more manageable. At the time of inspection there were adequate levels of suitably trained and skilled nursing staff. We found the practice had made significant improvements to ensure that effective systems for identifying, assessing and monitoring risks were implemented. Medication checks had been completed. We noted that processes for the storage and destruction of medicines had been reviewed and corrective actions taken.
9th October 2013 - During a routine inspection
![]() During our inspection we spoke with ten patients who used the service. People told us that they were satisfied with the care and treatment they received. One patient told us "the GPs are very flexible and supportive. Whilst going through a difficult time they remembered the smaller details about me and my husband. This meant a lot to us". Patients who used the service were protected from the risk of abuse. Patients we spoke with all said they felt safe when they visited the practice. We found the consulting rooms and waiting area clean and tidy and mostly free from odours. Patients we spoke with said they had no concerns about hygiene standards within the practice. One patient said "The practice is always clean and tidy. I am also impressed at how clean the toilets are here". However, we found that people were not always protected from the risk of infection because appropriate guidance had not been followed. Patients told us that the GPs explained the reasons for newly prescribed drugs. Others said that there were invited to undertake medication reviews on a regular basis. However, we found that other management processes and the disposal of medicines was not always in line with national guidance. There were not always enough nursing staff to support and safeguard the health, safety and welfare of service users. This was because the practice had experienced staff absences and shortages since April 2013. The practice sought the views of patients and acted upon the feedback received. We saw that audits took place at regular intervals throughout the year. However, we also found the practice did not always have effective systems or processes to identify, assess and manage risks to the health, safety and welfare. Complaints were dealt with appropriately within the practice. The patients we spoke with told us that they knew of the complaints process and that they were confident that the practice would respond appropriately.
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