We spoke with three people who told us the dentist had provided them with a treatment plan before care was provided. They told us that treatment options were clearly explained and that they all felt they could ask questions if they wanted to. People said the dentists and other staff were always courteous and friendly. We noted that there was information in the reception area for people to provide feedback about the service at any time.

The service had clear treatment plans in place for people. People were provided with clear information on treatment options, side effects and after care. This meant that people understood all aspects of their treatment.

Staff had received appropriate safeguarding training for both children and adults. The service had policies and procedures in place for safeguarding and whistle blowing.

We found the service to be clean and well maintained. The service had clear processes which ensured that people were protected from the risk or spread of infection or cross contamination.

The service had a clear complaints policy in place and people were invited to provide feedback on the service. During our inspection no concerns were raised by people we spoke with.