We found that dental care was provided according to people's assessed needs and people were informed of their treatment choices. We saw that the waiting area was welcoming and had a range of information about dental care and oral hygiene.

We spoke with staff who told us about the quality checking and safety measures at the service to ensure a high quality and safe service. We saw that the service had effective audit systems to monitor cleanliness and infection control. We found that staff were trained appropriately and had the skills required to provide effective and safe care.

We spoke with one person and examined returned survey questionnaires to find out what people felt about the service. One person told us, “Everything was fully explained and I would recommend the service.” We saw that people had provided positive comments about the service. One person had written that they were completely satisfied with the service and that staff had made them feel very relaxed.