We were able to speak to four patients of this dental practice during the inspection. They told us that they had been treated with respect and dignity. They expressed satisfaction with the care and treatment provided. One person told us, “I think he’s an extremely good dentist.” Comments from patient testimonials included, “my teeth feel and look amazing,” and “always pleasant, painless and makes it easy to come to the dentist.”

Most of the patients we spoke with had been coming to this practice for some time and everyone said they felt safe and at ease with the dentist and staff. Everyone we spoke with told us they had recommended this practice to others.

Detailed assessments and treatment plans had been prepared for patients. Treatment had been given with patients’ agreement and consent.

The premises were clean and well maintained.

There were arrangements for infection control checks and daily cleaning tasks. Staff were knowledgeable regarding infection control and decontamination procedures for equipment and instruments used. There was documented evidence that equipment used had been maintained and inspected by specialist contractors.

Patient records were being stored securely and were accurate and fit for purpose.