Standard Health Ltd provides minor day case procedures and an outpatient service one day a month at Blandford Community Hospital, the host hospital. This report will relate to the outpatient core service which we have inspected. We spoke with the provider who is a consultant orthopaedic surgeon and sole person providing the regulated activities. We also spoke with seven staff from the host hospital. These included registered nurses, health care assistants, reception and business support staff. Staff from the host hospital will be referred to as the staff throughout this report.

We received positive feedback from all of the patients we spoke with. We spoke with three patients and one patient's relative. Everyone spoke highly of the service they received. One patient old us that “I have never had things explained to me so much” and another patient told us that the staff were “very pleasant and explained things.”

Patients were protected against the risk of abuse because staff understood about safeguarding issues and knew how to report concerns.

Staff received appraisal, supervision and appropriate training.

Patients were protected against the risks of unsafe or inappropriate care and treatment because there was proper information about them.