We spoke with two people who told us they were happy with the service they received from the dentists. They said they were always involved with making decisions about their treatment. One person said "the dentist gives choices so that I can choose this or that way forward."

People said they found the staff welcoming, friendly and professional. One person said they had been coming to the practice for a long time and found the facilities in the new location much improved. They felt the premises were very clean and hygienic. We found the practice was visibly clean and there were effective decontamination processes in place.

There were suitable emergency arrangements in place to ensure patient safety.

Staff were appropriately recruited and this ensured they were suitable, qualified and experienced for their roles.

A complaints procedure was available for people to raise concerns. Records showed there had been few complaints but when they were received they were investigated fully and to complainants' satisfaction.