Birchington Medical Centre, Birchington.Birchington Medical Centre in Birchington is a Doctors/GP specialising in the provision of services relating to services for everyone and treatment of disease, disorder or injury. The last inspection date here was 24th June 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
17th April 2018 - During a routine inspection
![]() This practice is rated as Good overall. (Previous inspection 2 November 2015 – Good).
The key questions are rated as:
Are services safe? – Requires improvement
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Birchington Medical Centre on 17 April 2018 as part of our inspection programme.
At this inspection we found:
The areas where the provider must make improvements are:
The area where the provider should make an improvement is:
Professor Steve Field CBE FRCP FFPH FRCGP
2nd November 2015 - During an inspection to make sure that the improvements required had been made
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Birchington Medical Centre on the 20 January 2015. Breaches of the legal requirements were found. Following the comprehensive inspection, the practice wrote to us to tell us what they would do to meet the legal requirements in relation to the breaches.
We undertook this focused inspection on the 2 November 2015, to check that the practice had followed their plan and to confirm that they now met the legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Birchington Medical Centre on our website at www.cqc.org.uk.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
20th January 2015 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of Birchington Medical Centre on 20 January 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing effective, caring, responsive and well-led services. It required improvement for providing safe services. It was good for providing services for all patient population groups; older people, people with long-term conditions, families, children and young people, working age people (including those recently retired and students), people whose circumstances may make them vulnerable and people experiencing poor mental health (including people with dementia).
Our key findings were as follows:
We saw one area of outstanding practice;
However, there were areas of practice where the provider needs to make improvements.
Importantly the provider MUST;
The provider SHOULD also;
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
28th April 2014 - During an inspection to make sure that the improvements required had been made
![]() Since our last inspection of 14 August 2013 we have found that the provider has made the necessary improvements to meet the required standards of regulation. Processes around recruiting and monitoring staff had been changed to reflect current legislation. Personnel records were complete and there were suitable arrangements in place to review staff registrations, knowledge and skills. The provider had an effective system in place for monitoring the quality of the service and to seek the views of patients using the service. There were complaints procedures in place and we found that complaints had been dealt with appropriately.
14th August 2013 - During a routine inspection
![]() During our inspection we spoke with nine people who used the service and received some positive feedback. One person told us, "The doctors are caring; I have always found that the staff are nice, polite and friendly." People who used the service told us they were satisfied and felt involved with the care and treatment they received. People told us they felt their medical issues were taken seriously and dealt with appropriately. However, people told us they felt they had to wait too long for a routine appointment but told us they would be seen on the day if they had an urgent medical issue. Although we found the location to be clean, tidy with good infection control practices taking place, we found no evidence that adequate processes, such as audits and reviews were taking place. Processes around recruiting and monitoring staff were not robust. Personnel records were incomplete and there were no suitable arrangements in place to review knowledge and skills. The provider did not have an effective system in place for monitoring the quality of the service or to seek the views of people using the service. Although there were complaints procedures in place we found that complaints were not dealt with appropriately.
1st January 1970 - During an inspection to make sure that the improvements required had been made
![]() We carried out a focussed inspection at Birchington Health Centre on 22 January 2019 to confirm whether the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations identified in our previous inspection on 28 November 2018.
A warning notice had been issued in relation to breaches of regulation 12, safe care and treatment in relation to the practices management of medicines. The practice is required to be compliant with the notice by 07 January 2019. Two regulatory notices have also been issued for breaches of regulation 13, safeguarding and regulation 17 for good governance.
This inspection focussed on the risks identified in the warning notice in respect to the management of medicines. The inspection was not rated as not all areas of the domains were inspected. However, a comprehensive rating inspection has been planned.
We found that:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Professor Steve Field CBE FRCP FFPH FRCGP
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