We looked at information given to people about treatment options and whether patients had consented to treatment. We spoke with six patients. All patients told us they had given consent to treatment and options had been clearly explained.

We asked patients whether they were satisfied with the treatment provided. All patients we spoke with had been pleased with their treatment. Comments included: “The service he provided was a first class service…always thorough”, “The dental nurses are really nice, they are so re-assuring”, “I would recommend the world to this man (the dentist)…he cares about how you feel...if you have a fear of needles he takes his time”.

We looked at cleanliness and infection control. All patients spoken with told us the practice and equipment was always clean. We looked at infection control measures and were assured the practice was meeting good standards.

We checked a sample of staff records and spoke with staff. We were satisfied the service had recruited trained staff, and recruitment practice had met the requirements of the Health and Social Care Act 2008.

We saw that the service had good systems in place to monitor and assess the quality of service provided.