We carried out this inspection to check on the care and welfare of people using this service. Our inspection was discussed and arranged two days in advance. This was to ensure that we had time to see and speak with the staff and dentists working at the practice.

We spoke with eight people who attended the dental practice on the day of our inspection about their experiences of the service provided.

People we spoke with told us they had positive experiences at the dentist. One person said, "I hadn't been to a dentist for a long time. I was a bit nervous, but I've been here a couple of times now and they've been fantastic". Another said, "I phoned to make an appointment because I was in pain they got me in straight away".

We observed that systems for the safe management of infection control were in place and equipment was fit for purpose.

We observed when members of staff interacted with people they did so in a courteous, polite and efficient manner and people's confidentiality was respected.

We saw that recruitment practice was robust, and pre-employment checks were usually carried out. We saw that staff had training which enabled them to provide people with appropriate care and treatment and the provider had plans to introduce individual supervision sessions.

The provider had systems in place to gather the views and feedback from people who used the service and carried out regular checks to assess and monitor the quality of service provided.