During this inspection we conducted telephone interviews with two people who used the service. We spoke with three people who used the service on the visit. We also looked at comments on the NHS choices website made by people who use the service. We spoke with the manager an area manager and the dental nurse.

We found that people had the information they needed to help them make informed choices about their treatment.

People told us they always consented to their treatment and were asked to sign their treatment plan.

People told us they had no concerns about the care and treatment that they received from the dentists at this practice. One person told us “They explained the treatment all through they are very thorough.”

We found that people received care and treatment in a clean and hygienic environment. People we spoke with had no concerns about the cleanliness of the environment.

We found that staff were trained and supported to deliver care and treatment safely and to an appropriate standard. One person commented “I liked the friendliness of the staff and the professionalism of the dentist. Very comfortable atmosphere as they put you at ease as soon as you walk in.”

We found that the provider had systems in place to monitor the service to ensure that people receive a quality service. We saw that where people raised concerns the provider acted on them.