We spoke with the dentist, a dental nurse and the practice manager during our inspection visit. We also spoke with two patients who were satisfied with the care and treatment they received. They told us that they were given information about the treatment options available to them, the cost of these and said they were given time to make a decision that was right for them.

People told us they were asked about their medical history and we saw that people were given advice and information about lifestyle choices that may be affecting their oral health. The surgery had planned for foreseeable emergencies and staff told us that they had received training for dealing with medical emergencies.

The patients spoken with told us they were very happy with the care and treatment they received. One patient said, "the dentist is quite jolly and always puts a positive spin on things" and another said, "I trust the dentist here, I definitely wouldn't go anywhere else".

The practice was clean at the time of our visit and the patients we spoke with said that the service was always clean when they attended an appointment. One patient said, "It is always spotless".

Staff received ongoing training and support to ensure they were able to meet patient's needs effectively

The practice had a complaints management system in place and information about how to make a complaint was displayed in the reception area.