During our inspection we spoke with the principal dentist, a dental nurse, a receptionist, the practice manager and a person who had received treatment during our visit. We were told that the current provider had taken over the practice recently.

A staff who had been there for a long time said: “The transition has been excellent”. The practice manager told us that they were: “Gradually updating the surgery”. We saw a new dental chair and an X-ray machine had been installed.

Following our visit we spoke with five people over the telephone so that we could get their views of the service provided. Everyone we spoke with were very positive about their experience. One person said: “Very good, very pleasant”. Another person said: “I have confidence in her (an associate dentist)”.

There were procedures in place to identify, assess and manage risks relating to the health, welfare and safety of people. Appropriate risk assessments and maintenance of equipment’s were in place to protect people from unsafe care and treatment.

We saw that infection prevention procedures were being followed to minimise the risk of infection.

Staff had received appropriate training and development to enable them to deliver treatment to people safely and to an appropriate standard.

There were procedures in place to monitor quality of service and identify improvements where necessary.