Beaufort Road Surgery in Southbourne, Bournemouth is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th July 2016
Beaufort Road Surgery is managed by Beaufort Road Surgery.
Contact Details:
Address:
Beaufort Road Surgery 21 Beaufort Road Southbourne Bournemouth BH6 5AJ United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced focussed follow up inspection of Beaufort Road Surgery on 1 June 2016. This inspection was performed to check on the progress of actions taken following an inspection we made on 24 June 2015. This report covers our findings in relation to the requirements and should be read in conjunction with the report published on 1 October 2015 following the inspection in June 2015. This can be done by selecting the 'all reports' link for Beaufort Road Surgery on our website at www.cqc.org.uk
Our key findings were as follows:
We found robust systems in place to calibrate clinical equipment which followed national guidelines and was being performed as part of a rolling maintenance programme.
Documents used for administering medicines had been reviewed and signed by the GP partners and nursing team
A systematic programme of legionella testing was being performed by appropriately trained staff.
Childhood immunisation rates were being monitored and had improved since the last inspection because of more effective information capture and promotion by staff at the practice.
A new practice manager and lead nurse had been employed who had both introduced systems to capture and monitor information more effectively.
Records were being kept to evidence discussions and actions taken by the GPs in relation to governance issues.
New risk registers had been introduced and formalised meetings commenced to look at clinical issues including audits.
Letter from the Chief Inspector of General Practice
We carried out an announced focussed follow up inspection of Beaufort Road Surgery on 1 June 2016. This inspection was performed to check on the progress of actions taken following an inspection we made on 24 June 2015. This report covers our findings in relation to the requirements and should be read in conjunction with the report published on 1 October 2015 following the inspection in June 2015. This can be done by selecting the 'all reports' link for Beaufort Road Surgery on our website at www.cqc.org.uk
Our key findings were as follows:
We found robust systems in place to calibrate clinical equipment which followed national guidelines and was being performed as part of a rolling maintenance programme.
Documents used for administering medicines had been reviewed and signed by the GP partners and nursing team
A systematic programme of legionella testing was being performed by appropriately trained staff.
Childhood immunisation rates were being monitored and had improved since the last inspection because of more effective information capture and promotion by staff at the practice.
A new practice manager and lead nurse had been employed who had both introduced systems to capture and monitor information more effectively.
Records were being kept to evidence discussions and actions taken by the GPs in relation to governance issues.
New risk registers had been introduced and formalised meetings commenced to look at clinical issues including audits.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Beaufort Road Surgery on 24 June 2015. Overall the practice is rated as requires improvement.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Risks to patients were assessed and managed, with the exception of those relating to medicines management, legionella, security of patient records and equipment.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned for.
Flu vaccination rates for the over 65’s were 69.9%, and at risk groups 43.8%. These were below national averages.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The practice was a training practice for doctors training to be GPs.
However there were areas of practice where the provider needs to make improvements.
Importantly the provider must:
Ensure blood pressure machines, medicine/vaccination fridge temperature gauges and weighing scales are robustly calibrated by an appropriate contractor to confirm they work effectively.
Ensure patient group directions (PGDs) follow national guidance and are authorised by a clinician.
Carry out a Disclosure and Barring Service check or document the rationale why such a check is not required for staff who perform chaperone roles.
Ensure required actions resulting from a legionella risk assessment are carried out and an overdue risk assessment is undertaken.
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