About the service:

Barnford View is a care home that is registered to provide care to up to four people. The home specialises in the care of people who have a learning disability and complex needs.

People’s experience of using this service:

• People were kept safe and secure from risk of harm. Potential risks to people had been assessed and managed appropriately by the provider. People received their medicines safely and as prescribed and were supported by sufficient numbers of staff to ensure that risk of harm was minimised.

• Staff had been recruited appropriately and had received relevant training so they were able to support people with their individual care and support needs.

• Staff sought people’s consent before providing care and support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

• People were treated with kindness and compassion. People’s rights to privacy was respected by the staff who supported them and their dignity was maintained. People were supported to express their views and be actively involved in making decisions about their care and support needs.

• People’s choices and independence were respected and promoted. Staff responded appropriately to people’s support needs. People received care from staff that knew them well.

• People using the service were confident about approaching the registered manager if they needed to. The provider had effective auditing systems in place to monitor the effectiveness and quality of service provision. The views of people on the quality of the service was gathered and used to support service development.

Rating at last inspection:

At our last inspection in December 2015 we rated the service as good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Why we inspected:

This was a planned inspection based on the rating at the last inspection. The service remained rated as Good overall.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.

The inspection took place on 22 December 2015 and was unannounced. This was the first inspection of this service since it was registered.

Barnford View is a care home that is registered to provide care to up to four people. The home specialises in the care of people who have a learning disability and complex needs. On the day of our inspection there were two people living at the home and a third person was in hospital.

There was a registered manager in post and they were present during our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were protected from the risk of abuse because the provider ensured that staff had received the training they needed so that they could recognise and respond to the risk of abuse.

People were protected from the risk of harm because risks to people were assessed and the provider had put steps in place to minimise them.

People received flexible and responsive care because they were supported by sufficient numbers of staff.

People were supported to receive their medication as prescribed because the provider had effective systems in place.

People were cared for by well trained and well supported staff, who received the training and support they needed so that they could carry out their role effectively.

People were supported by staff that were kind, caring and respectful and knew them well. People were encouraged to pursue their interest and hobbies so that they did the things that they liked.

People were treated with dignity and respect and were encouraged to develop their independent living skills.

People were able to make choices and decisions about how their care was arranged and delivered.

People knew what to do if they were unhappy with the care they received.

People were supported to prepare food and drinks that they enjoyed.

The provider had effective management systems in place to assess and monitor the quality of the service provided to people.