People who used this dental practice told us that they were pleased with the quality of the service provided. For example one person told us “I was very nervous but they were absolutely lovely. They explained everything.” Another said “Brilliant, fantastic. They always make me welcome and they are good with my son.” People told us that they were treated with respect and that treatments were clearly explained to them. One person said “they explained everything and my options. They then advised which would be the most suitable for me.”

Staff received the training and support needed to provide a safe and appropriate service that met people’s care and welfare needs. They were aware of their responsibility with regard to safeguarding any children or vulnerable adults who used the service.

We found that people were treated in a safe, clean and hygienic environment and that suitable arrangements were in place for cleaning and sterilising dental equipment. People told us that they were happy with the cleanliness of the practice. One person said “it’s always clean.

People’s records were accurate and up to date and provided information about the advice and treatment they had received.