People we spoke with told us that staff were kind and considerate of their needs and any anxieties they may have had about their appointments. One person told us that "staff treat you with respect and put you at ease". Another person told us that the treatment they received had been "excellent" and the staff had a "friendly and caring approach". People we spoke with told us they found all areas of the practice to be very clean when they visited

We found that people were offered choices in the treatment they received and were provided with appropriate information to assist them in making their decisions. People's care and treatment was planned and carried out based on an assessment of their individual needs. Records of treatment were fit for purpose and securely stored.

Appropriate guidelines were in place and followed by staff regarding cleanliness and infection control. We also found that staff were well supported in their professional development and that the provider had suitable procedures in place regarding the safeguarding of vulnerable adults and children.