Aylesford Medical Centre, RBLV Aylesford, Maidstone.Aylesford Medical Centre in RBLV Aylesford, Maidstone is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th October 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
16th August 2018 - During a routine inspection
![]() This practice is rated as Good overall. (Previous rating February 2016 – Good)
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Aylesford Medical Centre on 16 August 2018, under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
At this inspection we found:
We saw one area of outstanding practice:
The areas where the provider should make improvements are:
Professor Steve Field CBE FRCP FFPH FRCGP
Please refer to the detailed report and the evidence tables for further information.
26th May 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Aylesford Medical Centre on 9 February 2016. Breaches of the legal requirements were found, in that:
The practice had clearly defined and embedded systems, processes and practices to keep patients safe and safeguarded from abuse. However, not all GPs had received appropriate training in safeguarding adults.
The practices systems and processes were established but were not operated effectively to enable the practice to assess, monitor and mitigate the risks relating to the health, safety and welfare of service users and others who may be at risk which arise from risks identified. For example, fire safety checks were inadequate.
As a result, the care and treatment was not always safe and well-led. Therefore, a Requirement Notice was served in relation to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 17 - Good governance.
Following the comprehensive inspection, the practice wrote to us to tell us what they would do to meet the legal requirements in relation to the breaches and how they would comply with the legal requirements, as set out in the Requirement Notices.
We undertook this desk based inspection on 26 May 2016, to check that the practice had followed their plan and to confirm that they now met the legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Aylesford Medical Centre on our website at www.cqc.org.uk.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
9th February 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Aylesford Medical Centre on 9 February 2016. Overall the practice is rated as requires improvement.
Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvements are:
The areas where the provider should make improvements are:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
15th August 2014 - During an inspection to make sure that the improvements required had been made
![]() Our inspection on the 27 November 2013 found that patients had not always been protected from the risks of infection, because the provider had not taken appropriate measures to ensure that the risk and spread of infection was minimised at all times. We asked the provider to take action to address these concerns. They wrote to us confirming that all required actions had been taken to comply with the regulations regarding cleanliness and infection control. On 15 August 2014 we conducted a follow-up inspection to check that the provider had achieved compliance. We found that the provider was able to demonstrate that they had met the compliance actions set to address the areas of concern identified at our previous inspection.
27th November 2013 - During a routine inspection
![]() Two inspectors visited the surgery and looked at all of the regulated activities the practice is registered for. We found that people’s needs were assessed and care and treatment provided was discussed with them. People we spoke with were very positive about their experiences of care and treatment at the practice. Comments made included “Everyone here is extremely friendly. The doctors are always helpful but are rushed. I give them top grading as a practice”. “I am very well looked after, and feel comfortable talking to these doctors”. We found that there was a child safeguarding policy in place, and an adult safeguarding policy and the staff we spoke with were aware of their roles and responsibilities in relation to abuse. We found that all the staff had received recent training in safeguarding. We found that people were not fully protected from the risks associated with infection because appropriate procedures were not always documented as having been followed by staff. Medicines were kept safely, but the processes to ensure the security prescription pads had not been risk assessed. There were some formal mechanisms and some documentation in place to indicate the practice was able to monitor or assure the quality of the service people received.
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