During this inspection we visited Atherton Dental Centre and spoke with a dentist (the registered provider); a dental therapist; dental nurse; receptionist and six patients.

Patients told us they were given information about their treatment options and costs and confirmed they understood what to expect before consenting to treatment. Comments received from patients included: “The dentist has always treated me in a respectful way”; “I have always been made aware of any treatment costs and treatment options prior to agreeing to any procedure” and “I’ve always experienced good dental treatment here. All the staff are friendly and go out of their way to make me feel comfortable and relaxed.”

Patients spoken with during our visit were complimentary of the standard of care and treatment they had received and confirmed their privacy and dignity was respected. Comments received included: “I followed my dentist when she moved from her last practice as she has always provided excellent treatment”; “I think this practice is great and I always recommend the service to my family and friends”; “I have always experienced a very good standard of care. My dentist is very considerate” and “I consider my dentist to be a highly competent individual and I have always been very happy with the standard of dentistry provided.”