Aston Brain Centre is a treatment and screening facility run by Aston University and also conducts research into neurodevelopment in health and disease. They treat about fifty people a year and on the day we visited there was one person receiving treatment. We spoke to three people and three relatives of people who had used the service. We talked to six members of staff and also looked at three people’s records.

There were suitable arrangements in place for obtaining the consent of people who use the service in relation to the care and treatment provided for them. A person told us, “I had everything explained to me, and I could ask them to stop at anytime”.

People were involved in their care and understood the procedures and why they were being done. The care reflected relevant research and guidance and there were procedures in place to ensure it was done safely.

We saw the provider worked in co-operation with other organisations to ensure the health, safety and welfare needs of the people who used the service were met.

Equipment was properly maintained and used correctly to meet the care and welfare needs of the people who used the service.

Staff received the training they needed and were supported in their role. A member of staff told us, “We have to study or we wouldn’t be a leader in [the specialism].”

People were protected from the risks of unsafe or inappropriate care and treatment because records were kept up to date and could be easily accessed.