Ashcroft Surgery, Wing, Leighton Buzzard.

Ashcroft Surgery in Wing, Leighton Buzzard is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th April 2017

Ashcroft Surgery is managed by Dr Andrew James Silverman.

Contact Details:

Address: Ashcroft Surgery Stewkley Road Wing Leighton Buzzard LU7 0NE United Kingdom Telephone: 01296688201

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-04-06
Last Published		2017-04-06

Local Authority:

Buckinghamshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th September 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

At our previous comprehensive inspection at Ashcroft Surgery in Wing, Bedfordshire on 27 September 2016 we found two breaches of regulations relating to the provision of safe and effective services. The overall rating for the practice was requires improvement. Specifically, Ashcroft Surgery was rated requires improvement for providing safe and effective services and good for the provision of caring, responsive and well-led services. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Ashcroft Surgery on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 27 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

We found the practice had made improvements since our last inspection. Using information provided by the practice we found the practice was now meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. All six population groups have also been re-rated following these improvements and are also rated as good.

Our key findings were as follows:

• The practice had assessed what emergency medicines should be available and increased awareness to ensure staff knew the location of the emergency medicines. The practice had the appropriate medicines available to respond to medical emergencies.

• Appropriate appraisal arrangements were now in place, appraisals had been completed and there was evidence of performance monitoring and identification of personal and professional development.

• The practice had taken steps to increase the number of identified patients with caring responsibilities within the practice population. In March 2017, the practice patient population list was 3,950. The practice had identified 63 patients, who were also a carer; this was an increase from 39 identified carers at the September 2016 inspection and amounted to approximately 1.5% of the practice list. Each month the practice was identifying more and advising them of the various avenues of support available from the practice, the local council and charities and voluntary organisations such as The Alzheimer’s Society where appropriate.

• The practice had increased the promotion of the NHS Friends and Family Test within the practice and was taking appropriate action with a view to monitor the patient experience. Practice staff had actively promoted completion of this test and other patient experience tools. Initially participation was slow with only six cards completed in the two month period of November 2016 and December 2016. This improved in January 2017 with 13 feedback cards completed.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

1st January 1970 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

At our previous comprehensive inspection at Ashcroft Surgery in Wing, Bedfordshire on 27 September 2016 we found two breaches of regulations relating to the provision of safe and effective services. The overall rating for the practice was requires improvement. Specifically, Ashcroft Surgery was rated requires improvement for providing safe and effective services and good for the provision of caring, responsive and well-led services. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Ashcroft Surgery on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 27 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

We found the practice had made improvements since our last inspection. Using information provided by the practice we found the practice was now meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. All six population groups have also been re-rated following these improvements and are also rated as good.

Our key findings were as follows:

• The practice had assessed what emergency medicines should be available and increased awareness to ensure staff knew the location of the emergency medicines. The practice had the appropriate medicines available to respond to medical emergencies.

• Appropriate appraisal arrangements were now in place, appraisals had been completed and there was evidence of performance monitoring and identification of personal and professional development.

• The practice had taken steps to increase the number of identified patients with caring responsibilities within the practice population. In March 2017, the practice patient population list was 3,950. The practice had identified 63 patients, who were also a carer; this was an increase from 39 identified carers at the September 2016 inspection and amounted to approximately 1.5% of the practice list. Each month the practice was identifying more and advising them of the various avenues of support available from the practice, the local council and charities and voluntary organisations such as The Alzheimer’s Society where appropriate.

• The practice had increased the promotion of the NHS Friends and Family Test within the practice and was taking appropriate action with a view to monitor the patient experience. Practice staff had actively promoted completion of this test and other patient experience tools. Initially participation was slow with only six cards completed in the two month period of November 2016 and December 2016. This improved in January 2017 with 13 feedback cards completed.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice