This inspection took place on 8 November 2018 and was announced. This meant we gave the provider short notice to make sure they would be available. This was the first inspection of the service since it was registered in July 2017.

Angila Care Limited is a domiciliary care agency. It provides personal care to people living in their own homes the community. At the time of the inspection, personal care and support was only being delivered to one person. Some sections of this report are short to protect the person's confidentiality.

There was no registered manager in post. A manager had been recruited and was in the early stages of registering with the Care Quality Commission. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The small size of the agency and the care package being provided meant we were unable to gather enough evidence to support a quality rating.

A consistent team of staff provided care and support. They had received appropriate training and told us how well they worked as a team. Staffing levels were based on the needs of the person to keep them safe.

The provider had completed training in respect of the Mental Capacity Act (MCA) 2005 and understood their responsibilities under the Act.

Care plans were in place and staff followed these to ensure the person who used the service received the right care and support and was kept safe. This included support with personal care.

A complaints procedure was in place, but no concerns had been raised.

The provider and staff were committed to providing a personalised, individual service.