Our review of people's care plans demonstrated to us that people were fully informed and involved in their dental care and treatment.

We reviewed seven plans of care. We found that people were involved in their treatment planning and were presented with all the treatment options open to them with associated costs.

We inspected the premises and found that the practice followed Department of Health (DH) guidance for infection control.

We inspected the dental practice's emergency drugs and oxygen and found that they were checked regularly.

We saw evidence that staff received appropriate professional development and received regular professional support and annual appraisal. This meant people were assured that they would only be treated by competent staff.

The dental practice used feedback from their customers to gauge people's satisfaction and the quality of service provided and had a system in place for learning from any incidents. One person said, "The people here are great. The dentists are brilliant." Another said, “I am very satisfied.”