We visited Aldridge dental practice on Monday 3 June 2013. This visit was arranged in advance to ensure that we had time to speak with the dentist and staff working at the practice. One full time dentist, two part time dentists, one dental nurse and a receptionist worked at this dental practice.

Aldridge dental practice provided all treatment necessary under the NHS. People were able to upgrade their NHS treatment to private treatment if they wished.

Following our visit, we spoke with three people who had attended this dental practice for consultations or treatment for themselves and with other family members. People we spoke with were happy with the service provided at this dental practice. We were told that the staff were friendly and helpful. People we spoke with all said that they received the information they needed to make a choice about their dental treatment. One person said: "I would definitely recommend this dentist". Another person said: "I would recommend them to anyone who is nervous, they always put you at ease".

The dental practice was clean and there were arrangements in place to protect people against the risk of cross infection. Each person told us they had always found the dental practice clean. One person said, "It's spotless".

There were systems in place to check the environment, equipment and treatment received. This meant that any risks were identified and when possible minimised.