Aksyr Medical Practice in Harlesden, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 11th October 2017
Aksyr Medical Practice is managed by Aksyr Medical Practice who are also responsible for 1 other location
Contact Details:
Address:
Aksyr Medical Practice 150 Hilltop Avenue Harlesden London NW10 8RY United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Aksyr Medical Practice on 10 March 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the March 2016 inspection can be found by selecting the ‘all reports’ link for Aksyr Medical Practice on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection on 10 August 2017. We found that improvements had been made since the previous inspection and the practice was meeting the regulations which it had previously breached. Overall the practice is now rated as good.
Our key findings across all the areas we inspected were as follows:
The practice had reviewed its approach to safety and had systems in place for reporting and recording significant events. The provider was aware of the requirements of the duty of candour.
The practice had clearly defined and embedded systems to minimise risks to patient safety. At this inspection we found the practice had reviewed its policies and procedures and made changes where required.
Staff were aware of current evidence based guidance. Staff had been trained and had the skills and knowledge to deliver effective care and treatment.
Patient feedback showed that patients were treated with compassion, dignity and respect. The practice tended to score below average for patient involvement in decisions about their treatment however.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was good continuity of care. Urgent appointments were available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The areas where the provider should make improvement are:
The practice should aim to increase its care planning with patients with mental health problems who could benefit from this approach.
The practice should review patient feedback on involvement in decision making with the aim of improving in this area.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Aksyr Medical Practice on 10 March 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the March 2016 inspection can be found by selecting the ‘all reports’ link for Aksyr Medical Practice on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection on 10 August 2017. We found that improvements had been made since the previous inspection and the practice was meeting the regulations which it had previously breached. Overall the practice is now rated as good.
Our key findings across all the areas we inspected were as follows:
The practice had reviewed its approach to safety and had systems in place for reporting and recording significant events. The provider was aware of the requirements of the duty of candour.
The practice had clearly defined and embedded systems to minimise risks to patient safety. At this inspection we found the practice had reviewed its policies and procedures and made changes where required.
Staff were aware of current evidence based guidance. Staff had been trained and had the skills and knowledge to deliver effective care and treatment.
Patient feedback showed that patients were treated with compassion, dignity and respect. The practice tended to score below average for patient involvement in decisions about their treatment however.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was good continuity of care. Urgent appointments were available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The areas where the provider should make improvement are:
The practice should aim to increase its care planning with patients with mental health problems who could benefit from this approach.
The practice should review patient feedback on involvement in decision making with the aim of improving in this area.
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