We carried out this inspection to check on the care and welfare of people using this service. Our visit was arranged in advance to ensure that we had time to speak with staff working at the practice, as well as people registered with the service.

On the day of the inspection we spoke with the registered manager, practice manager and a dental nurse. We spoke with three people who were attending the surgery for consultations or treatment to obtain their views of the services provided. After our inspection we telephoned and spoke with two people who were registered with this dental practice. Everyone we spoke with praised the staff saying that they were friendly and helpful. People said that the surgery was always clean and staff wore personal protective equipment such as gloves and aprons.

People said they were involved in decisions about their care and the dentist was very good at explaining any treatment. One person said that the dentist was: “Very informative”. We saw that treatment options were recorded on patient records and people were able to think about these options before a treatment decision was made.

We were told that appointments were available at a time convenient to them. Emergency appointments were made within 24 hours of the initial telephone call. One person told us: “I had an emergency appointment, they were very accommodating”. All of the people we spoke with told us that they were happy with the treatment they received.