This dental practice had two treatment rooms and employed two dentists and six part time nurses.

During our inspection processes we spoke to five people who had recently used this dental practice or were receiving treatment that day. People told us that they were happy with the service that had been provided and the treatment they had received. One person told us, “If I could not use this dentist I would not go to the dentist at all”. Another person said, “This is the only dentist I want to go to. I travel a fair distance to get here”.

People told us and we saw that staff were helpful and polite. We found that people had received the care and treatment they needed. People told us that they were informed about the treatment they needed and were given choices and options regarding this.

We saw that processes were in place to prevent infection. People we spoke with had no concerns about the cleanliness of the practice. People made positive remarks about the recent refurbishment work that was being undertaken at the practice.

Recruitment processes were adequate to give people using this dental practice assurance that only suitable staff had been employed.

We saw that processes were in place to monitor the quality of the service provided and the satisfaction of the people who used it