During our inspection we spoke with a dentist, two dental nurses, a receptionist and one person who had received treatment. We looked at the records for ten people who had used the service.

Following our visit we spoke with five people over the telephone so that we could get their views of the service provided. All the people we spoke with were very positive about their experiences. They felt they were given enough information about their treatment options and were always asked about their medical history. One person told us. “I am very clear of the options, I have no issues”. Another person we spoke to said. “I am given all the possibilities, all is explained”.

There were procedures in place to identify, assess and manage risks relating to the health, welfare and safety of people. Appropriate risk assessments and maintenance of equipments were in place to protect people from unsafe care and treatment.

There were infection prevention procedures in place to minimise the risk of infection. Decontamination procedures were followed to ensure instruments were being hygienically cleaned.

Staff had received appropriate training and development to enable them to deliver care and treatment to people safely and to an appropriate standard.

There were procedures in place to monitor quality of service and identify improvements where necessary.