360 Care - Cromwell Primary Care Centre, Grimsby.

360 Care - Cromwell Primary Care Centre in Grimsby is a Community services - Healthcare and Diagnosis/screening specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, diagnostic and screening procedures, learning disabilities, mental health conditions, physical disabilities, sensory impairments, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 14th November 2013

360 Care - Cromwell Primary Care Centre is managed by 360 Care Limited.

Contact Details:

Address: 360 Care - Cromwell Primary Care Centre Cromwell Road Grimsby DN31 2BH United Kingdom Telephone: 01.47226E+15

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2013-11-14
Last Published		2013-11-14

Local Authority:

North East Lincolnshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

10th October 2013 - During a routine inspection

Patients who used the service were given appropriate information and support regarding their care or treatment and they told us they understood the care and treatment choices available to them.

Care and treatment was planned and delivered in a way that was intended to ensure patient's safety and welfare. Patients said the care and treatment to be provided was explained and they were happy with the service they had received.

Patients who used the service were protected from the risk of abuse. Patients told us they felt safe when accessing the service and confirmed they had been offered a chaperone.

There were effective systems in place to reduce the risk and spread of infection. Patients told us that they had observed staff washing their hands and we observed them using personal protective equipment appropriately.

There was an effective complaints system available. Comments and complaints patients made were responded to appropriately. Patients told us they were satisfied with the service. However they had not always had information about the complaints procedures.